Crisis Control: Managing the Unexpected

When a crisis strikes a business, it is critical that the company tackles the situation quickly and appropriately to protect its brand, goodwill, and reputation. This is an area in which Blattel Communications demonstrates exceptional acumen. Our experience with a wide range of issues, such as layoffs, defections, lawsuits, harassment allegations, construction accidents and workplace injuries, to name a few, have equipped us to develop comprehensive strategies for offsetting negative publicity and reducing unwanted exposure. Throughout the process, we closely follow the news cycles to ensure we stay on top of any unforeseen developments that may arise. We also meet regularly with clients to keep them apprised of the evolving situation, and use the information we learn to prepare them for any unexpected issues that could spark changes in public or industry perceptions.

Services

Our crisis control services:

  • Step-by-step planning for current or future crises or sensitive issues
  • Effective reputation management
  • Development of internal and external communications
  • Shaping of messages and the crafting of media statements
  • Electronic and print-focused media training
  • "Blattel Communications is more than just a vendor – they are a trusted communications advisor. We have worked together for eight years, and continuously receive the highest level of client service along with quality results that help position our firm’s attorneys as leaders in key industry sectors."
  • – Darcy Diaz, Director of Marketing and Client Services, Ropers, Majeski, Kohn & Bentley